The Royal British Legion takes your privacy seriously. We'll always keep your personal information safe and secure and will never sell your details.
We collect your personal information when you provide it to us directly, by phone, email, live chat, text, or other messaging service, by post, in person or on our website.
We collect basic personal information when you contact us. This normally includes your name and contact details (such as your address, email address, and telephone number)
The purpose of the data collection is to deal with general queries and requests, and provide information about our activities and services.
We do not share this information with third parties.
Our legitimate interest in storing these data is to be able to contact members, potential members, and administer the Branch.
You have the right to request a copy of your personal information.
You are entitled to request us to erase any personal data we hold about you under EU General Data Protection Regulation (GDPR). Please write to madrid.memsecretary@rbl.community stating your name and including proof of identity. We will do our best to respond promptly and in any event within one month of the following:
Our receipt of your written request; or
Our receipt of any further information we may ask you to provide to enable us to comply with your request, whichever happens to be later.
Statcounter is an online service which helps us to understand our visitors; for example, how visitors find our website, how long they spend on our site, which web pages they are most interested in etc. We use Statcounter because better understanding how visitors are interacting with our website helps us to improve the content, design and functionality of our site. This allows us to offer a better online experience to our visitors.
Statcounter uses cookies and other technologies to collect data on visitors and visitor activity on our website. These data include:
Time and date of visit (this can help us to identify and plan for busy periods on our website)
IP address (this is a numerical label assigned to a device by an Internet Service Provider to enable the device to access the internet)
Browser and Operating System (this can help us to make sure that our website functions correctly in the browsers/operating systems used to access our site)
Device Information e.g. device type and screen size (this can help us to make sure that our website functions correctly in the devices used to access our site)
Referring Data e.g. a search engine link (this can help us to understand which search engines are helping visitors to find our website)
Furthermore, when you visit our website a Statcounter cookie (called “is_unique”) may be placed in your browser. This cookie is used only to determine whether you are a first-time or returning visitor and to estimate unique visits to the site.